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FAQ's
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What is Calibueno?Calibueno is a Women-owned business dedicated to providing small batch cannabis premium products, cultivated sustainably and with respect for the environment. We focus on offering accessible products and supporting a diverse and inclusive cannabis industry.
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Where can I purchase Calibueno products?Our products are available through our online ordering platform with delivery services in the San Francisco Bay Area and surrounding regions. We do not have a physical dispensary. Our products are also available at various local dispensaries in the state of California.
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How do I place an order?To place an order, visit our website, select the products you wish to purchase, and follow the steps to complete your order. ONLY CASH PAYMENTS AVAILABLE FOR THE MOMENT. Secure payment options and other various payment methods coming soon.
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What are the delivery costs?Delivery costs vary based on location and order size. Exact delivery costs will be calculated during the checkout process before you finalize your order.
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What is the estimated delivery time?Orders can processed same day or within 1-3 business days. Delivery time depends on your location. You will receive an estimated delivery time after the checkout process.
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How can I track my order?Once your order has been fulfilled, a member of our team will contact via phone text or email to schedule the delivery time window.
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Can I return a product?No, cannabis cannot be return unless there is a valid manufacturing or packaging issue or damage. We accept returns of unused products in their original packaging within 1 to 3 days of receipt. To initiate a return, please contact our customer service team.
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Do you offer products for medical use?Yes, we offer cannabis products that meet quality and safety standards. If you require products for medical use, please provide any necessary information during the ordering process.
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How do you ensure the quality of your products?Our products are grown using sustainable methods and rigorously tested to ensure potency and purity. We work with farmers committed to quality and environmental respect.
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Does Calibueno support social equity in the cannabis industry?Yes, as a social equity brand, we are committed to supporting diversity and inclusion in the cannabis industry. We strive to offer opportunities to underrepresented groups and foster an inclusive environment.
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How can I contact Calibueno for more information?You can reach us via email at hola@calibueno.co or by phone at 5105568300. You can also send us a message through our website.
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Where can I find Calibueno’s privacy policy?Our privacy policy, along with our terms and conditions and other important policies, is available in the footer of our website.
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